LAMMICO's Risk Management and Patient Safety Department leverages lessons learned from the team's collective risk management experiences as healthcare professionals. Our goal is to reduce risk both to insureds and to patients, so we urge you to take advantage of the resources and tools listed below:

The Risk Management and Patient Safety Department at LAMMICO includes certified risk managers who help you reduce your risk exposure in your practice and improve your defensibility. They will visit your office, evaluate key risk areas and provide tailored recommendations.

LAMMICO’s certified risk managers are available during regular business hours to answer your or your office personnel’s questions concerning medical records, informed consent, patient dismissal, documentation and other topics. Please contact the LAMMICO Risk Management and Patient Safety Department at 504.841.5211 or 800.452.2120 to speak to the Risk Manager on-call.

Courses targeted to medical office staff are available on the LAMMICO Risk Management products and services website under Medical Interactive (MI). In addition, LAMMICO’s Risk Managers offer educational in-service presentations to LAMMICO policyholders and their office staff. These presentations are based on data from assessments, along with the real world experience of our Risk Managers. Office personnel who take the online courses or who attend live presentations earn the insured physician partial Risk Management Credit.


Please register and/or log in to visit MI as a qualified office manager.


The Risk Management Reference Guide is a compilation of what we’ve found to be the most useful and requested risk management information for the medical office. Chapters include topics such as Medical Records Management, Dismissing a Patient, Informed Consent, and many others. The Reference Guide can be downloaded from the Risk Management website, Medical Interactive, (MI), or you may call the Risk Management and Patient Safety Department at 504.841.5211 or 800.452.2120 and request a copy be mailed to you. Also available is the Hurricane Preparedness for Medical Practices manual, a tool containing checklists and recommendations regarding disaster preparation, response and recovery.


Simply register and/or log in to visit MI as a qualified office manager to access these materials.

Practice Solutions products are a compendium of practical recommendations for dealing with a large variety of issues arising daily in the medical office. Directed to all members of the medical office, facility or hospital staff, we gather our data from claim histories and patient safety analyses to help optimize your day-to-day procedures. This resource is exclusively available for LAMMICO policyholders and their qualifying staff.


Resources related to compliance and accountability in the medical office include information from among the following general categories:

  • Risk Reduction
  • Quality Payment Program
  • Revenue Cycle Management
  • Cyber Security

Valuable patient safety reference materials include:

  • Risk Management Reference Guides
  • Hurricane Preparedness for Medical Practices
  • OSHA and HIPAA Information for Office Managers

To learn more about Practice Solutions, click here

Simply register and/or log in to visit MI as a qualified office manager to access these materials.