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LAMMICO Update: Mail and Offices

September 03, 2021

LAMMICO Update: Mail and Offices
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To the front line physicians and healthcare providers caring for patients during the hurricane, we sincerely thank you for your selfless service. We hope that you, your families and colleagues are safe and secure.

Due to Hurricane Ida, LAMMICO’s Metairie, La., corporate office remains closed until Monday, September 13, 2021. LAMMICO’s Baton Rouge and Shreveport offices are open. We are prepared to continue to service the needs of all of our insureds. For assistance, please call 504.831.3756 or 800.452.2120.

All of LAMMICO’s offices can now receive mail (as of 9/8/21). The best way to pay your premium is through the IPFS online portal. (See instructions below.) This option is available if your renewal was on or after August 1, 2021.

If payment through IPFS is not an option for you, please mail your payment to the appropriate lockbox address below, as noted on your invoice.  

    Individual Policyholders Use: 
    LAMMICO Lockbox
    P.O. Box 54571
    New Orleans, LA 70154-4571
    Group Policyholders Use: 
    LAMMICO Lockbox
    P.O. Box 54526
    New Orleans, LA 70154-4526

Pay Online (for renewals after August 1, 2021)

To pay premiums online, please use the IPFS online payment portal, if your renewal was on or after August 1, 2021. 

Online payment via ACH (bank account) or credit card* is available via Imperial PFS (IPFS), our online payment solution. IPFS services become available at your renewal.

If you are registered as a Member on, you can access IPFS TotalPay™ portal to pay premium (and PCF surcharge for Louisiana insureds). 

In order to access IPFS services, you or your practice manager/designated billing contact must be registered as a Member on before your renewal invoice is generated (approximately 30 days before renewal month).

To register as a Member, go to You will need your LAMMICO policy number, found on your certificate of insurance.

For questions about registering as a Member on, contact Shea Ivey, LAMMICO Software Quality Assurance Analyst, at 504.841.5242 or

To learn more about the benefits of using IPFS for online payments and/or premium financing, visit

*fees apply

Online Resources -

To streamline access to hurricane-related resources, we have created a Hurricane Resources webpage for insureds and practice staff at We will continue to post federal and state resources and information that may be useful to you during the response and recovery from Hurricane Ida.  

Risk Management Reference Manual: Hurricane Preparedness, Response and Recovery for Medical Practices

This manual offers tips on hurricane preparation, response and recovery unique to medical practices. For information specific to hurricane response and recovery, refer to pages 31-35. To access the manual, log in as a Member at The guide is available in the "Risk Management - Reference Manuals" section in the right-hand column of the Member homepage.

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