As is the case in any emergency, it’s recommended for a practice to have established a strong business continuity plan. Unplanned Information Technology (IT) system downtime can throw your day-to-day operations for a loop. Even in the most commonplace IT outage, simple mathematical calculations previously managed on workplace computers can become onerous for healthcare staff members that have grown accustomed to relying on modern technology.
An IT outage can also negatively impact patient perception of care if staff is struggling to regain their workflow footing. LAMMICO reminds policyholders to plan and train for IT downtime in the same manner you might conduct fire drills – with advance risk assessments, contingency planning, and sometimes even simulations to better arm your staff for a real outage.
The Office of the National Coordinator for Health Information Technology (ONC) developed a downloadable self-assessment tool to help guide you through the process. While this tool is not required by the HIPAA Security Rule, it can help to augment contingency planning for your practice. To access the self-assessment tool, please click here.
If you have questions, please contact your LAMMICO Risk Manager to learn more.